Feature

Recurring giving that does not quietly leak donors.

About 8–12% of recurring card charges fail in any given month from expired cards and fraud-rule declines. Without retry logic, a 1,000-donor program shrinks to roughly 870 in a year. DonorForge is built so that does not happen.

A $25/month recurring donor at 90% annual retention gives $1,500 over five years. A $250 one-time donor at the typical 23% repeat rate gives about $400 over the same window. Recurring giving outperforms by nearly 4x per donor — but only if the program does not bleed donors to silent payment failures.

DonorForge treats recurring gifts as a first-class object, not a checkbox on a donation form. Charges retry on failure, donors can update their own card without emailing you, and every recurring gift ties back to the donor record and the campaign that produced it.

What you get6 capabilities
  • 01

    Automatic retry on failed charges

    When a recurring charge fails — expired card, fraud-rule decline, insufficient funds — DonorForge retries on a schedule instead of dropping the donor. The most common cause of recurring-program shrinkage is handled for you.

  • 02

    Donor self-service card updates

    Donors can update their own payment method through a secure link, so a re-issued card does not require a support email or a lost gift.

  • 03

    Flexible cadences

    Monthly is the default; other recurring cadences are supported. Donors choose an amount and a schedule on your branded donation page.

  • 04

    Tied to the donor record

    Every recurring gift posts to the donor’s giving history and the originating campaign, so lifetime value and retention are accurate without manual reconciliation.

  • 05

    Automated thank-yous

    Recurring gifts can trigger templated or automated thank-you emails, so monthly donors are stewarded, not ignored after the first gift.

  • 06

    Direct-to-your-processor payments

    Recurring charges run through your own connected payment processor account. DonorForge is not a payment intermediary and adds no platform percentage on top.

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Common questions
What happens when a recurring card fails?
DonorForge retries the charge on a schedule rather than ending the gift, and the donor can update their card through a secure self-service link. This is the single biggest cause of recurring-program shrinkage, and it is handled automatically.
Can donors manage their own recurring gift?
Yes. Donors can update their payment method themselves through a secure link, so a re-issued card does not silently cancel their gift or require a support request.
Does DonorForge add a fee to recurring donations?
No. Recurring charges run through your own connected payment processor. Processing fees go to that processor; DonorForge does not add a platform percentage on top of donations.
What cadences are supported?
Monthly is the most common, and other recurring cadences are supported. Donors choose the amount and schedule on your branded donation page.
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